CharlieMC (charliemc) wrote,

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I Did It -- I Fixed Rich's Laptop...

So, Rich called me Friday to tell me he'd messed up his 'new' laptop (the one Mark gave him). I was dismayed, but told him I'd give it a try and see if I could fix it. To be totally honest, I didn't think I could do it -- I thought I'd have to have Kris look at it.

Anyway, I didn't end up getting a chance to try it until tonight (very late). I started at midnight, and had it done by just past 2:00 a.m. (While I was working on this, Marilyn was writing her fanfic story for the contest she's been involved in for weeks now. It turned out AMAZING -- no surprise to me!)

It looks like Rich's laptop is entirely fine now, I'm happy to report. (And I'm proud of myself that I was able to do it!)

The virus (well, actually it's a trojan) in question is the System Defragmenter. It's really NASTY. The interesting thing? I think this is the same thing that crashed Chris' computer at the office, and my sister Sue's home desktop!

Aside from that, I just told people a week ago -- during Staff meeting -- how to AVOID this menace, which is to NOT click links inside emails.

Chris didn't know for sure how he encountered the problem. I think in Sue's case that it was Nicole (her granddaughter) -- and not Sue -- responsible for the issue. Rich (bless him) was totally candid with me and admitted he'd done the wrong thing (something that most people will never do, by the way). His honesty and chagrin were so compelling that I was even more determined to make sure his problem was resolved.

If any of you have the same problem, please let me know. I can at least TRY to help you out.

Well, on that note, I'm getting ready for bed now! I feel quite accomplished at this moment in time...

Tags: 2010, chris, computer, kris, laptop, marilyn, mark, nicole, october-2010, rich, sister-sue, staff-meeting, trojan

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